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Supporting service

Ongoing Advisory & Support

Scheduled reviews, coaching and maintenance within an agreed scope, after a project is handed over.

Available to commission

Discuss ongoing support AI Applications & Automation

Watch the 30-second film

Information graphics by WorldWise Learning over licensed stock footage. The presenter, Anna, is an AI avatar with an AI voice, made with Google Vids. Scenes are illustrative; they are not real clients or staff.

Open the film page: subtitles in 11 languages

Who this is for

Institutions that have completed a project or pilot with us and want scheduled reviews, coaching and maintenance rather than starting again later.

What we deliver

  • Scheduled technical and educational reviews.
  • Staff coaching and implementation guidance.
  • Maintenance and improvements within an agreed scope.
  • Defined support channels, hours and response arrangements.
  • Periodic roadmap and performance reviews.

Typical outputs: a support schedule, review notes with agreed actions, and a periodic roadmap update.

Support hours, channels and response arrangements are set out in the agreement. There is no 24/7 cover and no unlimited development.

What your team provides

  • A named contact on your side.
  • Access needed for agreed maintenance.
  • Time for scheduled reviews.

Delivery approach and timing

Support is a separately scoped follow-on engagement. It is never a required add-on to another service.

Usually arranged as a fixed term with scheduled reviews; the term is agreed in the agreement.

Pricing

Approach
Quoted after a scope review, in a written proposal. There is no instant purchase for this service.
Included
The reviews, coaching and maintenance hours listed in the agreement.
Not included
New development beyond the agreed scope is quoted separately.

How to start

  1. Send a short enquiry.
  2. We discuss the scope with you.
  3. You receive a written proposal.
  4. Work starts once terms are agreed and the invoice process is set.
Discuss ongoing support
Available to commission

AI Applications & Automation

Focused applications and automations that reduce repetitive work and make approved information easier to use.

Available to commission

Practical AI Training for Teachers

Use AI to reduce preparation workload and create useful teaching materials—with the teacher reviewing and approving the result.